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Privacy Policy


Welcome to SUNPOLE website! Solteam and its affiliate brand (hereinafter as " SUNPOLE") recognizes and respects the privacy of our online visitors and APP users, so we provide you with this Privacy Policy to inform you of our information practices and the choices available regarding the collection and use of your information. This Privacy Policy applies to all information collected from the WEBSITE and APP. By using and downloading the WEBSITE or APP, YOU are accepting the practices described in this Privacy Policy.

Information Collection, Use and Sharing

For visiting or downloading files from the WEBSITE, the WEBITE doesn't collect any personally information.

We, or our subsidiaries or affiliates, are the owners of the information collected in the WEBSITE or APP. We only have access to collect information that YOU voluntarily give us via email, Account logins, or other direct contact from YOU. We may have access to YOUR personal identifiable information such as YOUR user ID, first name, last name, email address, and profile pictures when YOU login using Facebook and Google accounts. These third parties may pass certain information to us if YOU have permitted the third parties to share with us , including any information YOU have made public in connection with that service. We may also have access to YOUR nonperson ally identifiable information, such as geographic location, language, types of device YOU use, screen size of YOUR device, and the date and time YOU use our WEBSITE and APP. We will use YOUR information to respond to YOUR requests, and to improve our WEBSITE and APP. We will not share YOUR information with any third party outside of our company, other than as necessary to fulfill YOUR request. We will not sell or rent this information to anyone. YOU can choose not to provide certain information by not using Facebook or Google accounts to login, but then YOU might not be able to take full advantage of our features.

For each visitor browsing our website, our web server automatically recognizes and stores the visitor's IP address (the Internet address of visitor's computer) to determine which areas of our site is being visited and how long each visitor spent there. This information helps us to understand visitors' traffic patterns through our website so that we can enhance the overall usability of our website, Your computer provides this information automatically each time you log in, unless you've activated blocking technology available in some browsers.


In order to use the APP or join SUNPOLE member, a user may choose to login with Facebook and Google accounts. These third parties may pass certain information such as YOUR user ID, first name, last name, email address, profile pictures to us if YOU have permitted the third parties to share with us , and any information YOU have made public in connection with that service. At times we may ask you to provide us with personal information such as your E-mail address, name, mailing address, telephone number or persistent identifier (such as user name and password) which is associated with individually identifiable information, to enable you register an account correspond with us, enter a sweepstakes, participate in an online survey, subscribe newsletter or registered product . If you choose not to provide it for those activities, you may not be able to participate in them.


Our service is not directed towards anyone under the age of 18. If a parent or guardian becomes aware that his or her child under the age of 18 has logged into Facebook or Google accounts through the WEBSITE or APP, and/or provided us with personally identifiable information, please contact us at immediately at SUNPOLE@solteam.com.tw.

How we share personal information with other parties

SUNPOLE has an obligation to protect the privacy of users.We will not modify or delete any personal data and files without your consent. It will be obtained unless you have agreed in advance or the following situations.

Law enforcement, government officials, or other third parties when:
we are compelled to do so by a subpoena, court order or similar legal procedure,
we need to do so to comply with law,
we are cooperating with an ongoing law enforcement investigation,
we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our user agreement.
Other third parties with your consent or direction to do so.
Please note that these third parties may be in other countries where the laws on processing personal information may be less stringent than in your country.


In order to facilitate the user's web browsing and operation, the WEBSITE may use cookie technology or other similar technology to provide a service that is more suitable for the user's personal needs. Cookie is a technique used by a web server to communicate with a user's browser. It may store certain information on the user's computer. The user can cancel or restrict this function via the settings of the browser.

How we use the personal information we collect

The information you provide with will be kept confidential and used to support your customer relationship with SUNPOLE. Among other things, we want to use this data to tailor your experience at our website. Unless you instruct us otherwise, we will send you information about our various product upgrades, special offers and other new products and services from SUNPOLE that we feel may be of interest to you. Only SUNPOLE (or agents working on behalf of SUNPOLE and under confidentiality agreements) will send you these direct mails. If you do not want to receive such mails, simply tell us when you give us your personal information.

SUNPOLE will not share your personal information to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of SUNPOLE for the purpose of performing services for SUNPOLE. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third party agents with the minimum amount of information needed to complete the requested service or transaction.

Other websites or APPs which are linked to / from our WEBSITE or APP may have different policies. Since we do not control these websites or APPs, we encourage you to review the privacy polices posted on those website and APPs for details.

The term if this policy will govern the use and any information collected while it is in place. SUNPOLE reserves the right to change this policy at any time. Changes to this privacy policy are effective at the time they are posted to the WEBSITE and APP.

If you have questions or suggestions about SUNPOLE Privacy Policy, you are welcome to contact us.

Last Update:2018.10.11



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